FAQs

Request A Quote

How quickly will I receive my quotation information?

In virtually all cases a sales specialist will contact you within one (1) hour of our receipt of your request, during normal business hours.

What are the rates on a rental or sale?

Please request a quote online or call (866) 459-7600 and speak with one of our sales specialists.

Payment Terms

What is your billing cycle?

Mobile Modular Portable Storage bills on a 30-day billing cycle. Because Mobile Modular bills on a 30-day billing cycle while many other providers use a 28-day billing cycle you can save over 7% on your monthly rental through Mobile Modular.

What are the up front costs to receive a portable storage container?

Mobile Modular collects delivery and pick-up charge, and the first month’s rent on the initial invoice.

Delivery / Return / Relocation

How quickly can I get a portable storage container delivered?

Delivery is typically within one (1) business day from receipt of order.

How much space is required for delivery?

Containers are delivered on a tilt bed truck. The driver tilts the bed up, and the container touches the ground. The driver then drives out from under the container. The delivery site needs to allow for 14’ of overhead clearance to accommodate the container on top of the tilt bed trailer. To get out from under the container the driver needs at least the length of the container and the tilt bed truck, in a straight line. This can be up to 100 feet with a 40’ container. The loaded tilt bed truck requires 12-foot wide clearance. When we arrange delivery of your container, we will ask you what direction the cargo or other doors should face on your site so that we may load it accordingly onto our tilt bed truck.

What preparations will I need to make to my site prior to receiving my portable storage container?

Containers are suitable to be placed directly on the ground as long as there is sufficient drainage and the site is level. If a container is not level, the doors will be difficult to operate. If your desired location is not level, we can provide a few wooden blocks and the driver will attempt to make the unit as level as possible.

What if I want to have my portable storage container moved after the initial installation?

Whether on site, or between cities, Mobile Modular Portable Storage will arrange for relocation of your portable storage container. Please contact your local Mobile Modular office at (866) 459-7600 to make arrangements.

How much notice should I provide prior to requesting to have my portable storage container returned?

Please contact our operations department at (866) 459-7600 to schedule a pick up. Although we will do everything possible to pick up your container as soon as possible, depending on scheduling, a pick up may take up to ten (10) business days to complete, so please plan accordingly.

Service

What if I experience a problem with my rented portable storage container?

Mobile Modular Portable Storage has an in-house field service team. If you should experience a problem with your portable storage container, simply call us at (866) 459-7600 or email us at CustomerService@MobileModularRents-PortableStorage.com. We will respond to your request promptly and work to complete the repairs as soon as possible.

Building Codes / Local Approval

Are there insurance requirements associated with renting a portable storage container?

Mobile Modular Portable Storage requires customers to provide proof of insurance when renting portable storage containers. Customers who are unable to provide an insurance certificate may be eligible to purchase a waiver for a monthly fee. Contact your Sales Representative for details.

Is a permit required to place a portable storage container on your property?

Each city or county has their own regulations on the placement and use of containers in their jurisdictional areas. If you are uncertain about these requirements it is recommended that you contact your local municipal authority for information. From experience, most cities and counties do not require a permit. It is the customer’s responsibility to investigate and arrange for any required permits or fees associated with the placement of the container.